Defect, Warranty & Dispute Guidance

Concerned about workmanship, a defect, warranty issue or disagreement with a builder or trade? Build Advice can help you understand the construction issues and questions worth asking.

Current pricing

$115.00

New Zealand dollars, GST inclusive.

This service can help with

  • Workmanship concerns
  • Defect questions
  • Warranty issues
  • Builder or trade disagreements
  • Construction information that needs clarification

Information that may be useful

  • Your description
  • Photographs
  • Relevant correspondence
  • Quote or scope information
  • Builder or trade explanations
  • Relevant reports or documents

What Build Advice can help you understand

An independent practical construction assessment, areas requiring clarification, questions worth raising and possible next steps.

Important boundaries

  • Build Advice does not determine contractual liability.
  • Build Advice does not determine negligence.
  • Build Advice does not determine legal rights.
  • Build Advice does not determine damages.
  • Build Advice does not determine whether another person is legally required to undertake particular work.

Clarification

Your service includes one brief clarification question submitted within 7 days after your advice is issued, provided it relates to the original matter reviewed. New issues or materially expanded matters may require a separate Build Advice service or assistance elsewhere.

Turnaround

Once Build Advice has enough information to review your matter, we'll provide an estimated completion time. If further information is needed, that estimate may be paused or revised.