Building Problem Advice

Have a building problem or concern and aren't sure what it may mean or what to investigate next? Provide the information you have and Build Advice will give you an independent practical assessment.

Current pricing

$60.00

New Zealand dollars, GST inclusive.

This service can help with

  • Cracking
  • Moisture or water concerns
  • Movement
  • Deterioration
  • Unusual changes
  • A building element that does not appear right
  • Uncertainty about what may need investigation

Information that may be useful

  • Your own description
  • Relevant photos
  • Approximate property age
  • Number of levels where relevant
  • When the issue was first noticed
  • Relevant reports or documents already available

What Build Advice can help you understand

Practical observations from the information supplied, possible issues or explanations worth considering, questions or additional information that may help, and possible next steps.

Important boundaries

This service is not a guaranteed diagnosis.

Where the main matter is defective workmanship, warranty responsibility or a builder/trade disagreement, see Defect, Warranty & Dispute Guidance.

Clarification

Your service includes one brief clarification question submitted within 7 days after your advice is issued, provided it relates to the original matter reviewed. New issues or materially expanded matters may require a separate Build Advice service or assistance elsewhere.

Turnaround

Once Build Advice has enough information to review your matter, we'll provide an estimated completion time. If further information is needed, that estimate may be paused or revised.